What's NewAt Casera, there's always something new happening.

70 Years & Counting Contest! Expand/Collapse

Starting March 1, 2021, we’ll be celebrating seven decades of inspired innovation and trusted service.  As part of Casera’s 70th anniversary celebrations, a monthly draw will be held for existing and new members.

YOU COULD WIN A $70 RED RIVER CO-OP GIFT CARD!

Contest runs from March 1, 2021 through December 31, 2021 and prize draws will be held monthly.

Open to existing Casera members and new members who open accounts on or before December 31, 2021.

Enter by email at talktous@caseracu.ca with “Please enter me in the 70 Years & Counting Contest” in the email’s subject line. Please include your full name and phone number.  Ballot entries are also available at your neighbourhood branch.

One (1) entry per member

Bonus entries:
  • 1 bonus entry for existing members who convert their legacy package account to a new package account during March 1 – 31, 2021.  Click here to view our new package accounts
  • 1 bonus entry (maximum) for existing and new members currently having two of or signing up for two of the following:
  • Direct deposit
  • e-Statements
  • Internet banking (bill payment)
  • Mobile banking
  • $10,000 fixed term (1-5 year) deposit (minimum)
  • $10,000 loan (minimum)
  • $100,000 fixed term (1-5 year) mortgage (minimum)

Additional bonus entries:
  • Members can receive up to 3 more entries by liking Casera on Facebook, Twitter and Instagram.

Notes:  
  • Existing members who already like Casera on Facebook, Twitter or Instagram will receive automatic bonus entries.
  • Ballot entries will remain eligible to win throughout the contest period of March 1 - December 31, 2021, regardless of when they are submitted.  
  • Casera employees and directors (and immediate family members residing with them) are not eligible to enter the draw.


Casera Celebrates Milestone Expand/Collapse

CASERA CREDIT UNION CELEBRATES 70 YEARS OF INSPIRED INNOVATION & TRUSTED SERVICE

In the early months of 1951, ten tradesmen met at lunch in the boiler shop of CNR's Transcona Shops to forge an employee-run credit union. They were unaware that their belief in financial fairness would result in a celebration of service and success 70 years later.

On February 19, 2021, Casera Credit Union will pay quiet tribute to its founders. While the pandemic has put a hold on in-person celebrations with members, Casera is eager to honour its history, nonetheless.

"We're sorry we couldn't mark the occasion with in-branch festivities, but we're making sure our members know how proud we are of our heritage of innovation and personal service," says Brent Thomas, Casera's CEO.

Casera produced an interactive e-booklet to commemorate the milestone. The booklet focuses on the credit union's seven decades of success in the financial services market, highlighting pioneering credit union initiatives such as installing Manitoba's first walk-up teller, first Drive-Thru ATM, and first high school branch, Transcona Collegiate's Titan Credit Union.

You can view the interactive e-booklet by clicking here.

Throughout 2021, Casera will showcase the credit union's rich history via its social media accounts on Facebook, Twitter, and Instagram. It is also holding a member appreciation contest —¬ 70 Years & Counting — with winners receiving $70 Co-op gift certificates.

"Casera's journey from a small, employee-run credit union to a full-service financial institution is a story of vision, determination, and loyalty," Thomas says. "Our members have always been loyal users of our products and services and steadfast supporters of our community commitment. By celebrating our 70th anniversary we’re really honouring their longstanding trust in Casera Credit Union.”



Supporting local students since 1972 Expand/Collapse

Bursaries of $750 each are awarded annually to graduating students from neighbourhood high schools. To qualify, these individuals will be entering either a post-secondary educational, professional, trade or vocational institution or be enrolling in an apprenticeship program. Bursaries are awarded on the basis of educational achievement, involvement in community and school activities and programs, and financial need.

The following schools are participating partners in Casera's bursary program:

Calvin Christian Collegiate
College Pierre-Elliott-Trudeau
Dakota Collegiate
Immanuel Christian School
Murdoch MacKay Collegiate
Springfield Collegiate Institute
Transcona Collegiate Institute

Please submit completed applications by Friday, March 15, 2021

Save 20% on TurboTax Expand/Collapse

Receive a 20 per cent discount when you use TurboTax this tax season. All calculations are 100 per cent accurate, and returns are double-checked to ensure that you get all the deductions and credits available. Best of all, when you file online with TurboTax, you’ll receive your refund in as little as eight business days.

This offer is also available on Online Banking when members are logged in.

Click the image to start your 2020 return:

2020 DIVIDENDS APPROVED Expand/Collapse

Common Shares
  • Casera’s Board of Directors has approved a 1.25% share dividend to members holding Common Shares of Casera Credit Union on record for the 12 months ending December 31, 2020.
  • Cash dividends will be credited to members’ accounts by January 29, 2021.
The credit will be made to members’ chequing/savings accounts for non-registered funds, and credited to registered Surplus Share accounts for registered funds.

Preference Shares

  • Casera’s Board of Directors has approved a 2.75% share dividend to members holding Preference Shares of Casera Credit Union on record for the 12 months ending December 31, 2020.
  • Cash dividends will be credited to members’ accounts by January 29, 2021.
The credit will be made to members’ chequing/savings accounts for non-registered funds, and credited to registered Surplus Share accounts for registered funds.

Since 1994, Casera Credit Union has returned over $4.1 million in dividends to its members.

Help Us Find a Neighbourhood Hero. Expand/Collapse

Nominate a dedicated volunteer or non-profit organization for a Casera Community Award.  Nomination forms can be downloaded by clicking here.  To learn more about this program, please click here and scroll down to the Casera Community Awards heading. Deadline for nominations is March 15th, 2021. The awards will be presented at Casera’s Annual General Meeting on April 20th, 2021.

HELP CASERA GROW & PROSPER Expand/Collapse

Join the Board of Directors

Casera Credit Union is seeking members with significant business experience to join its Board of Directors. Candidates for the Board should have a passion for credit union values, as well as demonstrated competencies in some of the following: 

  • audit and compliance
  • Board and Chief Executive Officer performance
  • credit union operations
  • financial literacy
  • governance and ethics
  • leadership
  • regulatory environment
  • risk management oversight
  • strategic planning

Casera embraces the benefits provided by a diverse Board and works hard to recruit new Directors who reflect the credit union's membership.

Application deadline is Monday, March 1, 2021.

Personal Financial Management Expand/Collapse

Please be advised that the Personal Financial Management (PFM) tool is being removed from Casera’s online banking platform and mobile app. Unfortunately, PFM was not a commonly used feature of online banking at Casera. Be assured that we are focused on introducing even better products that will make day-to-day banking easier.

With this phase-out, you will not be required to make any changes to your existing online banking or mobile app. However, any external accounts with other financial institutions and other assets and liabilities that you may have registered in online banking will no longer be there. This means that functionality, such as linking to external accounts, assets and liabilities, transaction categories, spending and trends analysis, and budgeting will no longer be available once PFM has been removed.

Casera's Response to COVID-19 Expand/Collapse



The worldwide presence of the novel coronavirus (COVID-19) has created a sense of uncertainty while compelling all of us to take unprecedented steps to protect ourselves, our families, and our communities. Be assured that we have taken precautions to protect our staff and members and will continue providing essential financial services throughout the pandemic. 

Changes to Personal Information Expand/Collapse

If you have had changes to your name, address, phone number, or employer please contact your neighbourhood branch to have this information changed on your file.

Changes to Products & Services Expand/Collapse

Expanded Personal Chequing and Savings accounts include three packages; added an unlimited package:
  • Low Volume:  $10 per month for 25 transactions; plus 3 Interac e-Transfers®
  • High Volume: $15 per month for 50 transactions; plus 5 Interac e-Transfers
  • Unlimited: $20 per month for unlimited transactions; plus unlimited Interac e-Transfers

Career & Young Adult package account now $8 per month for 25 transactions; plus 3 Interac e-Transfers

Click to review:  Personal Chequing & Savings Accounts
Click to review:  Miscellaneous Service Fees

Expanded Business Chequing accounts include three packages:

  • Business 25: 25 transactions for $15 per month; plus 2 Interac e-Transfers (monthly fee waived if $25,000 minimum balance maintained for entire month)
  • Business 75: 75 transactions for $50 per month; plus 3 Interac e-Transfers (monthly fee waived if $75,000 minimum balance maintained for entire month)
  • Business 150: 150 transactions for $80 per month: plus 5 Interac e-Transfers (monthly fee waived if $150,000 minimum balance maintained for entire month)

Click to review:  Business & Community Chequing & Savings Accounts
Click to review:  Miscellaneous Service Fees

Expanded Community Chequing accounts include three packages
  • Community 5: 5 transactions for $5 per month; plus 2 Interac e-Transfers (monthly fee waived if $1,000 minimum balance maintained for entire month)
  • Community 10: 10 transactions for $10 per month; plus 3 Interac e-Transfers (monthly fee waived if $2,500 minimum balance maintained for entire month)
  • Community 25: 25 transactions for  $15 per month; plus 5 Interac e-Transfers (monthly fee waived if $5,000 minimum balance maintained for entire month)

Click to review:  Business & Community Chequing & Savings Accounts
Click to review:  Miscellaneous Service Fees

As of August 1, 2020, service charge adjustments include
  • T3 CRA Filing Fee:  $225
  • Outgoing Wire Transfer Fee:  $40
  • Money order, wire transfer and USD draft traces:  $30

Click the links below to review all of Casera's product and service fee sheets:

Personal Chequing & Savings Accounts
Business & Community Chequing & Savings Accounts
Miscellaneous Service Fees




MEMBER CARD Debit Card Issues at Merchant Terminals Expand/Collapse

Some Casera members are experiencing issues with MEMBER CARD® debit cards at merchant locations. This is caused by software updates to retail point-of-sale machines, and the problem is being resolved at the store level. In the meantime, if you encounter issues with your debit card, consider splitting your transaction into two to allow for contactless transactions.

To help Casera members communicate their banking experiences — positive or otherwise — we've established a Compliments and Complaints Program. Expand/Collapse

The program explains how to reach out to us when you'd like to express your appreciation for our staff's hard work. It also outlines the steps you might take if there's something about our service that doesn't satisfy you.

While we love to receive members' compliments, we also take complaints seriously and promise to acknowledge them and seek immediate resolution.

Click here to read more about Casera's Compliments and Complaints program

Announcing Collabria Mastercard Credit Cards Expand/Collapse

Casera's exciting new series of Collabria Mastercards offers a wide range of options designed to fit your active life. The credit cards also have a variety of advantages, including more rewards and travel benefits.

•    Convenience — Your Collabria Mastercard is accepted at ATMs and POS locations around the globe.

•    Peace of mind — encrypted chip and PIN technology offer the highest level of card security. And you have zero liability for unauthorized online purchases on your Mastercard account.

•    24/7 Support — call 1-855-341-4643 anytime, from anywhere to talk to Collabria Mastercard's friendly and well-trained support team.

•    Travel Insurance — from auto collision rental or loss to lost or delayed baggage coverage, Collabria Mastercard has you covered.

•    FlexRewards — your points add up quickly, and there’s no limit to the number of points you can earn for cash back, merchandise and gift cards or worldwide flights.

Check out Collabria Mastercard options for more information:

https://www.collabriacreditcards.ca/affiliate_casera-credit-union/



Digital advice from VirtualWealth® Expand/Collapse

As part of our ongoing commitment to provide our members with innovative tools, we are pleased to announce that we are now offering VirtualWealth, an easy-to-use automated investment service. It is an outstanding product for people that want a professional, low-cost solution to help them accumulate savings.

Life is busy. You want to grow your savings, but in-person banking doesn’t always give you the value or convenience you’re looking for. VirtualWealth gives you the best of two worlds: professional account oversight with a low fee structure.

Using a goals-based questionnaire, VirtualWealth matches you to a professionally managed portfolio that fits your needs. It provides continuous oversight, automatic rebalancing and ongoing personal support. You can watch your investments grow without having to manage your account or worry about your portfolio straying from your goals.

The set up process is very easy and is entirely online. Simply visit VirtualWealth and click Open an account. You’ll be guided through three quick steps to create and fund your account, then you can leave the investing to VirtualWealth.

Once you open an account, you’ll find that VirtualWealth offers excellent client support from knowledgeable representatives. If you have questions about this service, please get in touch with us, or speak to a VirtualWealth representative at: 1.844.622.4500.




VirtualWealth is a trade name of Credential Qtrade Securities Inc., Member of the Canadian Investor Protection Fund.

SHARE & WIN Expand/Collapse

To encourage our loyal members to continue recruiting new members, we've launched SHARE & WIN; a new friend referral program that gives members even more reason to tell their friends and family about Casera.

SHARE & WIN is a way for members to show their loyalty to Casera and at the same share in the chance of winning money. After the current member fills out a SHARE & WIN form and the new member returns the completed form, both are entered into a quarterly draw for a chance to win $100 each.

The new member must meet some qualifying criteria — they must open an account and maintain at least one product, such as a chequing account, GIC, personal loan or mortgage. The SHARE & WIN referral also pays for their required $5 share.

 

Casera News Expand/Collapse

The January issue of Casera NEWS is now online - click here to read now.  Find information about the 2021 Casera Community Awards, 2021 Annual General Meeting date, CEO’s Desktop, Join Casera’s Board of Directors, 2020Staff Long Service Award Recipients, 2020 Dividends Approved, COVID-19 Safety Reminders, RRSP Deadline and much more!

 

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